WHAT is StaplesLink.com?
StaplesLink.com is Staples' Business-to-Business Internet ordering solution exclusive to
Staples Contract customers. With StaplesLink.com, customers can order supplies electronically
from any computer, anytime. The StaplesLink.com site provides immediate access to a catalog of
over 30,000 products and easy-to-use search mechanisms help customers find the products they
want quickly, and always at contract specific pricing.
WHEN is StaplesLink.com most effective for customers?
- When it is important that employees have access to a wide variety of office products and/or in-depth information about each product
- When customers want employees to be aware of, and have access to, special prices and product offerings that will be available on a limited basis only over the Internet
- When more than five percent of employees order office supplies
- When employees who order office supplies have easy access to the Internet
HOW will StaplesLink.com benefit customers?
Customers will have the ability to:
- Leverage corporate volume discounts by consolidating and channeling business to one preferred vendor.
- Extend purchasing tools departmentally or regionally to fill needs firsthand, while you maintain overall control of the approval and purchasing process
- Customize their buying experience with immediate access to product inventory information and prices that are unique to your account.
HOW do customers register for StaplesLink.com?
| Click on the register button here or on the home page ==> |
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Note: This is a one-time setup. Once submitted, an account manager will
contact you within 24 hours about setting up your account.
WHAT about back-end functionality?
StaplesLink.com functionality incorporates automatic communication to our back-end systems
to allow for accurate customer set-up and pricing.
Staples technology allows customers to work with major procurement, ERP and e-catalog software
such as, Ariba, CommerceOne, Intelisys, SAP, ORACLE, PeopleSoft, ReQuisit and ESS.
StaplesLink.com procurement software is easy-to-use and can be seamlessly integrated with your
customers' current system.
HOW can customers get on-line pricing information?
Click on the Pricing button below for instructions on logging into StaplesLink.com
to obtain pricing information, then fill out and mail a purchase order.
| Click here for Pricing Information ==> |
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WHAT are the minimum technical requirements for StaplesLink.com?
Technical requirements include:
- RAM: 32 Megabytes
- Display: VGA monitor, 640x480 screen resolution or higher
- Operating System: Windows 95, Windows 98, Windows NT 4.0
- Internet access: Dial-up or other protocol (via an Internet Service Provider) - 58 Kbps or faster (modem or network)
Browser Requirements:
- Netscape Navigator 4.0 or higher or Microsoft Internet Explorer 4.0 or higher, Netscape Communicator 4.5 or higher
- Cookies and JavaScript must be enabled
- All requirements associated with the installation of these browsers
WHERE can I obtain Technical Assistance?
Our Technical Support Hotline at (800) 633-6080
HOW do customers learn how to use StaplesLink.com?
| Click here for a DEMO of StaplesLink.com functionality ==> |
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